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Lecturer(s)
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Kadlec Jaromír, doc. Mgr. Dr.
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Cassiere François, Dr.
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Rochette Corinne, prof.
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Chaudat Pierre, prof.
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Course content
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1. The meaning of conflict in personal and professional life. 2. Phases of conflict and their identification. 3. Receiving and giving criticism. 4. Styles of conflict solution 5. Conflict solution strategies
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Learning activities and teaching methods
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Monologic Lecture(Interpretation, Training), Dialogic Lecture (Discussion, Dialog, Brainstorming)
- Preparation for the Course Credit
- 25 hours per semester
- Homework for Teaching
- 13 hours per semester
- Attendace
- 12 hours per semester
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Learning outcomes
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The objective of this course is to make the students familiar with the branch of management dealing with conflict resolution. The course will include case studies, in which the students will try the management of a conflict.
In the course, the students will learn the basic knowledge and skills in the following scope and they will be able to demonstrate them in the exam: Students are able to apply the methods of conflict management in French.
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Prerequisites
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Course KRF/FM4
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Assessment methods and criteria
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Written exam
Active participation in class; to meet the requirements of the credit test.
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Recommended literature
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Barabel, M., Meier, O., Teboul, T. (2013). Les fondamentaux du management. Paris.
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Noyé, D. (2009). Gérer les conflits: De l'affrontement ? la coopération. Paris.
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Passerieux, E., Pickering, P. (2011). Conflits: les identifier et les désamorcer ? coup s?r. Paris.
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Stern, P., Schoettl, J.-M. (2009). La boîte ? outils du Management. Paris.
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Stern,P., Schoettl, J.-M. (2013). La Boîte ? outils du management. Paris.
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