Course: Communication

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Course title Communication
Course code HUM/ZZK04
Organizational form of instruction Lecture + Lesson + Seminary
Level of course Bachelor
Year of study not specified
Semester Winter
Number of ECTS credits 1
Language of instruction Czech
Status of course Compulsory
Form of instruction Face-to-face
Work placements This is not an internship
Recommended optional programme components None
Lecturer(s)
  • Vaculčíková Sedláčková Zuzana, Mgr. Ph.D.
Course content
1. Communication as a term 2. Communication in healthcare practise 3. Non-verbal communication 4. Verbal communication 5. Conducting a conversation 6. Empathy, devaluation and evaluation in work of healthcare professional 7. Passive behaviour 8. Aggressive behaviour 9. Manipulative behaviour 10. Assertivity in healthcare practise 11. Communication in healthcare practise regarding the age level - childhood and ageing 12. Communication in healthcare practise regarding the psychopathology and other specifics

Learning activities and teaching methods
unspecified
Learning outcomes
The course is designed as theoretical-practical. It deals with the issues of professional communication in the field of healthcare, such as conflict resolution or the specifics of communication with a passive or manipulative patient.

Prerequisites
unspecified

Assessment methods and criteria
unspecified
Active participation in lessons Preparation of practical communication technique and presentation of technique in lesson
Recommended literature
  • Basu, A., Faust, L. (2013). Umění úspěšné komunikace. Praha: Grada.
  • Bednář, Vojtěch. (2012). Krizová komunikace s médii. Praha: Grada.
  • BEDNAŘÍKOVÁ, I. (2006). Sociální komunikace. Olomouc: UP.
  • Bytešníková, I. (2012). Komunikace dětí předškolního věku. Praha:Grada.
  • Eva Zacharová. (2016). Komunikace v ošetřovatelské praxi. Praha.
  • Evangelu, J.E. (2013). Krizová komunikace: efektivní zvládání krizových a zátěžových situací. Ostrava: Key Publishing.
  • Janáčková, L., Weiss, P. (2008). Komunikace ve zdravotnické péči. Praha: Portál.
  • Plevová, I., Slowik, R. (2010). Komunikace s dětským pacientem. Praha: Grada.
  • Průcha, J. (2011). Dětská řeč a komunikace - poznatky vývojové psycholingvistiky.. Praha.
  • Špačková, A. (2015). Trénink techniky řeči. Praha: Grada.
  • Venglářová, M., Mahrová, G. (2006). Komunikace pro zdravotní sestry. Praha: Grada Publishing.
  • Vodáčková, D. (2007). Krizová intervence. Praha: Portál.


Study plans that include the course
Faculty Study plan (Version) Category of Branch/Specialization Recommended year of study Recommended semester
Faculty: Faculty of Health Sciences Study plan (Version): Paramedic (2021) Category: Health service 1 Recommended year of study:1, Recommended semester: Winter